Effective Date: November 14, 2023

Ovluna Limited, a company registered in England and Wales ("Ovluna", "we", "us", or "our"), is committed to respecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us or use our services, including our website, products, and applications (collectively, the "Services").

1. Information We Collect

Personal Information: We collect personal information which you provide to us directly. This includes your name and email address, and any other information you choose to provide when you contact us or interact with our Services.

2. How We Use Your Information

We use your personal information to:

• Communicate with you, respond to your enquiries, and provide customer support;
• Enforce our terms and conditions, and comply with our legal obligations.

3. How We Share Your Information

We may share your personal information in the following situations:

• With service providers who perform services on our behalf, such as Mailchimp
• In response to a legal request or as required by law

We will never sell your personal information.

4. Security

We have implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, or disclosure.

5. Your Rights

Under the UK data protection laws, you have the right to:

• Request access to your personal information;
• Ask for corrections if your information is inaccurate;
• Request deletion or restriction of your information;
• Object to our use of your information;
• Request the transfer of your information to another organisation.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or to exercise your data protection rights, please contact us at:

Ovluna Limited

Attn: Data Privacy Officer

Suite G04 1 Quality Court,

Chancery Lane,

London, England, WC2A 1HR

Email: hello@ovluna.com

8. Data Protection Authority

If you're not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO).

Thank you for trusting Ovluna with your personal data. We are committed to protecting your information and using it responsibly.

Please note that this Privacy Policy may be subject to changes and updates. You are encouraged to periodically review this policy to stay informed about how we collect, use, and protect your personal information. Your continued use of our Services constitutes your agreement to this Privacy Policy and any updates.